PRIVACY POLICY

Last Updated: February 26, 2026

One Percent Counseling, LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you may provide through onepercentcounseling.com (the “Website”).

This Privacy Policy explains what information we may collect through the Website, how we use it, when we may share it, and the choices you may have regarding your information.

By using this Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect information from you in the following ways:

Information You Voluntarily Provide

You may voluntarily provide personal information when you:

  • Fill out a contact form

  • Request a consultation

  • Send an email

  • Subscribe to communications, if offered

  • Otherwise communicate with us through the Website

This information may include:

  • Name

  • Email address

  • Phone number

  • Any other information you choose to provide in your message

Please do not submit confidential, highly sensitive, or protected health information through general website forms unless specifically instructed to do so through a secure method.

Information Collected Automatically

When you visit the Website, certain information may be collected automatically, such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Referring website

  • Pages viewed

  • Dates and times of visits

  • General usage and traffic data

This information helps us understand how visitors use the Website and improve functionality and performance.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and contact requests

  • Provide information about our services

  • Operate and maintain the Website

  • Improve the Website’s functionality, content, and user experience

  • Monitor and analyze usage trends

  • Protect the security and integrity of the Website

  • Comply with legal obligations

3. No Therapist-Client Relationship Through Website Use

Using this Website, sending a message through the Website, or communicating with us through email or a website form does not create a therapist-client relationship. A therapist-client relationship is only established after appropriate intake procedures, mutual agreement, and required consent documents have been completed.

4. Health Information and Confidentiality

This Website is for general informational purposes only. Communications sent through this Website, including through contact forms or general email, may not be secure.

Please do not use this Website to send sensitive medical, mental health, or other confidential information. If you become a client, information related to your care will be handled according to applicable professional, ethical, and legal standards, and separate client documentation and privacy practices may apply.

5. Cookies and Tracking Technologies

The Website may use cookies or similar technologies to improve user experience, analyze traffic, and support Website functionality.

Cookies are small files stored on your device that help websites recognize returning users and remember certain information. You can modify your browser settings to refuse cookies or alert you when cookies are being used. Disabling cookies may affect how parts of the Website function.

6. Third-Party Services

We may use third-party services to support the Website and business operations, such as website hosting, analytics tools, scheduling platforms, form providers, email services, or embedded content.

These third parties may have access to certain information only as necessary to perform their functions and under their own privacy practices. We are not responsible for the privacy practices, content, or security of third-party websites, platforms, or services linked to or integrated with this Website.

7. Sharing of Information

We do not sell your personal information.

We may share information in limited circumstances, including:

  • With service providers who help us operate the Website or business

  • When required by law, subpoena, court order, or legal process

  • To protect our rights, safety, or property

  • In connection with a business transfer, merger, or reorganization, if applicable

8. Data Security

We take reasonable measures to protect information submitted through the Website. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

9. Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

10. Your Choices

You may choose not to provide personal information through the Website. However, this may limit our ability to respond to your inquiry or provide requested information.

If you would like to request that we update or delete information you submitted through the Website, you may contact us using the contact information below, subject to any legal obligations that require retention.

11. Children’s Privacy

This Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children through the Website. If we learn that we have received personal information from a child under 13 through the Website, we will take reasonable steps to delete that information.

12. External Links

This Website may contain links to third-party websites for convenience or informational purposes. We are not responsible for the content, privacy practices, or terms of those third-party websites. Your use of third-party websites is at your own risk.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Website after changes are posted constitutes your acceptance of the revised Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy, you may contact:

One Percent Counseling, LLC
Email: info@onepercentcounseling.com